2. What personal data do we collect?

We collect, save, use, transmit or delete the following personal data:

• prospective customers on our website and patients in our practise
• all other people in contact with our practise (e.g. authorised representatives of patients, legal guardians of patients, colleagues of juristic personnel, people who access our website) 

Personal data will be collected when you are in contact with us through e.g the telephone or e-mail to make an appointment.

We process the following data:

• personal specification (e.g. first and last name, address, date and place of birth, e-mail address, telephone number, insurance status) 
• data regarding your online behaviour and preferences (e.g. IP-address, unique features of mobile terminals, data regarding your visit on our website, devices with which you accessed our website)

Information regarding children will only be processed if given by a legal guardian.

3. Who receives your personal data, if necessary?

If specific functions on our website rely on contracted service providers, we will inform you in clause 5 of this privacy policy about the specific processes. We will also give you the fixed criteria for the duration of storage of your data.

4. What purpose does your data serve and with what justification do we use it?

What purpose does your data serve and with what justification do we use it?

If you use our website only to gather information about our practise, we collect only the personal data that your browser delivers to us. s.When you want to view our website, we collect the following data in order to be able to guarantee stability and safety when viewing:

(in accordance with Art. 6 Abs. 1 S. 1 lit. f DSGVO):

• IP address
• date and time of request
• time difference to Greenwich Main Time (GMT)
• content of your request (what site you accessed specifically)
• request status/HTTPS status code
• amount of data transferred
• website that the request came from
• browser
• system software and its surface
• language and version of the system software

Additionally to this data, cookies will be saved on your computer while viewing our site. Cookies are small text files that are saved on your hard drive and which can preform small programs or contain viruses. They are used to make your internet service more effective and customer friendly.

Use of cookies:

This website uses the following cookies, whose parameters and functions will be given in more detail:

• Transient cookies (see b)
• Persistent cookies (seec).
• Transient cookies are handled automatically when you close the browser. This includes the session cookies. This session number of the session ID with which you belong in order to check your personal tasks. This can be recognized by your computer when you revisit our website. The session cookies are closed when you log out or close the browser.
• Persistent cookies are automatically automated after a specified period. You can include the cookies in the security controls.
• You can configure your browser settings to suit your own needs. B. the identity of third party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.
   

If you want to contact us via telephone or our contact form, we will save the data you give us (e.g. e-mail address, name or telephone number) to make your appointment or answer your query. We will delete this data if saving them is no longer necessary or limit the processing of this data, if we are legally obligated to save it. (in accordance with Art. 6 Abs. 1 S. 1 lit. b DSGVO).

5. What rights do you have regarding data protection?

You have the following rights regarding your personal data:

• right of disclosure,
• right of correction or deletion,
• right of limiting the processing,
• right of objecting to the processing,
• right of data portability.

7. How can you complain, if need be?

You have the possibility to communicate your complaint to our data protection authority:

Miss Maja Smoltczyk
Friedrichstr. 219
10969 Berlin
030/13889-0